Winners 2012

Alternative Lender of the Year
borro

Asset Finance Firm of the Year
ING Lease UK

Best Use of Technology – Commercial
British Gas Business

Best Use of Technology – Consumer
Marston Group

Commercial Collector of the Year
Peter Hepburn, senior collections advisor, Hilton-Baird Collection Services

Commercial Credit Manager of the Year
Lynette Hirst, head of debt management telephone centres, HMRC

Commercial Credit Team of the Year – General
HMRC – DMTC demand management team

Commercial Credit Team of the Year – Utilities & Telecoms
EDF Energy – majors revenue management

Consumer Collector of the Year
Matthew Cresswell, account negotiator, Cabot Credit Management

Consumer Credit Manager of the Year
Helen Richardson, business and finance manager, Swiftcover AXA

Consumer Credit Team of the Year
JD Williams – credit and collections

Corporate Social Responsibility
Shop Direct Group Financial Services

Credit Card Provider of the Year
Vanquis Bank

Credit Risk Team of the Year – Commercial
British Gas

Credit Risk Team of the Year – Consumer
Hitachi Capital Consumer Finance

Debt Counsellor of the Year
Andy Davie, debt consultant, Vincent Bond & Co

Factor & Discounter of the Year
Hitachi Capital Invoice Finance

Fraud Prevention Team of the Year
Capital One

Litigation Team of the Year
Brethertons

Money Advice Initiative
Addressing Financial Difficulties Good Practice Working Party

Responsible Lender of the Year
East Lancs Moneyline (IPS)

Rising Star Award
Nikye Bahati, senior legal collector, Moreton Smith

The Martin Williams Award for Contribution to the Credit Industry
Kurt Obermaier